IT Systems Engineer

Millnet, an Advanced Discovery company, is the largest and longest established UK based eDiscovery and legal document services firm.  Now, as part of the Advanced Discovery Group, Millnet extends its reach with full international coverage across 16 European, Middle East and US offices with 4 global data centres.  From our global offices we are ideally placed to offer the expertise and capacity for eDiscovery, investigation, and regulatory matters which have an international requirement.

Millnet can be engaged on highly complex legal and regulatory matters both in the UK and internationally.  In order to continue to deliver a true end to end service, from forensic collection through to production and trial support, Millnet’s London Office is recruiting to grow its IT Engineering Skills set within it current IT Team.

The Systems Engineer will be responsible for the design, engineering, build, test, and upgrade initiatives for the Data Centres and offices of Advanced Discovery; implementing and maintaining/supporting a highly scalable platform; providing services to clients across the globe, with the ability to understand and assimilate complex cross-discipline, and cross-technology concepts and processes; documenting and implementing ITIL methodologies; developing a capacity and performance planning discipline.

Essential Functions  

  • Design, upgrade, monitor, manage and troubleshoot enterprise infrastructure for the enterprise.
  • Engineer, assess, and review future hardware and virtualization architecture solutions, 3rd party management tools/applications and implement life cycle maintenance processes.
  • Follow enterprise policies, standards and position statements for new and existing hardware and virtualization technologies.
  • Provide technical expertise for multiple hardware and virtualization programs and projects.
  • Provide capacity planning, performance monitoring and disaster recovery.
  • Coordinate service/support needs with Vendors, Technical Support Engineers, Application Support Engineers, and the Infrastructure Team through effective partnership, collaboration and communication.
  • Provide 3rd level support for the enterprise applications and administration teams. The candidate must be willing to accommodate weekend, shift or on-call schedules when necessary.
  • Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, virtualization, hardware, DNS, SMTP, networking, storage and servers.
  • Expertise with scripting primarily PowerShell, familiar with html, VBS and C++.
  • Strong troubleshooting skills with Microsoft software primarily Hyper-V, SQL, Active Directory, server operating systems, Terminal Server and IIS.
  • Manage Storage Systems for availability and performance. Specifically, Nimble, HP and Dell.

Required Skills

  • Extensive experience in IT infrastructure services: Microsoft Virtual Desktop Infrastructure (VDI), Virtualization, hardware, Windows Servers, Backup, Failover, clustering, DNS, SMTP, networking, storage and servers.
  • Experience in Microsoft Active Directory
  • Extensive experience with Windows Server 2008 R2 and 2012 R2 for administering Hyper-V, applications, Systems Centre, VDI and storage in an enterprise class environment.
  • Experience with Patch Management and working with security team for vulnerability assessment and remediation on data centre systems.
  • Strong PowerShell scripting related to Microsoft servers and System Centre for management, troubleshooting, reporting and monitoring.
  • Experience in Systems monitoring using SCOM
  • Experience with SQL server, clustering and failover
  • Experience with Data centre redundancy, planning, migration, COOP site planning and failover.
  • Experience with Certificates and SSL.
  • Solid understanding of IT components including Networking, Network Load Balancing, various Operating Systems, SAN/NAS storage, SQL, IIS, Hyper-V, x64 hardware, Single Sign-On solutions.
  • Must have a solid understanding of the Information Technology Infrastructure Library (ITIL) principles, practices and processes in providing and managing the delivery of a large scale, enterprise-wide service. This includes incident management, problem management, change management, configuration management, and availability/continuity management. The member must have sufficient knowledge and experience to design and establish these processes and practices within a service organization.
  • Ability to work successfully with others in large and small teams. Ability to motivate others to perform at a high level, taking appropriate risks, and accepting personal accountability for actions and decisions.
  • Strong oral and written communication skills and ability to transform technical knowledge into business language (e.g. reports, presentations, etc.)

Desirable

  • Has worked in an IT support role or engineer role within a law firm or professional services industry.
  • Experience of SQL and SQL Database administration
  • Worked in an organisation that had ISO27001 certification
  • Education relating to either IT (or sufficient relevant experience).

How to Apply

Please apply in writing by sending your CV and a covering letter or email outlining why you should be considered for this role to:  ITRecruitment@millnet.co.uk

CLOSING DATE TO APPLY IS: 30th June 2017

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